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Privacy Policy

Privacy Policy

 

Quicksy 
Last Updated: 11/02/2026

1. Introduction

Quicksy  ("Quicksy", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing or using www.quicksy.com.au (the “Website”) or our services, you agree to this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

2.1 Customers

  • Full name

  • Email address

  • Phone number

  • Residential or service address

  • Details of requested services

  • Payment information (processed securely via third-party providers)

  • Communication history with Quicksy

2.2 Service Professionals (Tradies & Providers)

  • Full name

  • Business name

  • ABN

  • Email address

  • Phone number

  • Service categories and locations

  • Licensing or qualification details

  • Banking details (for payouts)

  • Identity verification information

2.3 Automatically Collected Information

When you visit our Website, we may collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Date and time of access

  • Cookies and usage data

3. How We Collect Information

We collect personal information when you:

  • Fill out forms on our Website

  • Register as a customer or service professional

  • Book or request a service

  • Subscribe to updates

  • Contact us via email, phone, or social media

  • Interact with advertisements

We may also collect information from third parties such as payment processors, identity verification services, and marketing platforms.

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide and operate the Quicksy platform

  • Match customers with service professionals

  • Process bookings and payments

  • Verify identity and qualifications

  • Communicate service updates

  • Improve user experience

  • Send marketing communications (with consent)

  • Prevent fraud and maintain platform security

  • Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your information to:

  • Service professionals when you request a service

  • Customers when a booking is made

  • Payment processors

  • Identity verification providers

  • IT and cloud service providers

  • Marketing and analytics providers

  • Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Data may be stored on secure servers located in Australia or overseas through reputable cloud service providers.

Where data is stored overseas, we take reasonable steps to ensure compliance with Australian privacy laws.

7. Cookies and Tracking Technologies

Quicksy uses cookies and similar tracking technologies to:

  • Improve website performance

  • Analyse traffic

  • Deliver targeted advertising

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

8. Marketing Communications

We may send you promotional emails or updates about Quicksy services.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

9. Access and Correction of Your Information

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated information

To make a request, contact us using the details below.

10. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, information is securely deleted or de-identified.

11. Third-Party Links

Our Website may contain links to third-party websites. Quicksy is not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our Website with the revised date.

13. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact:

Quicksy 
Email: info@quicksy.com.au
Website: www.quicksy.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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